MSP — Managed Service Provider

AWS Managed Services

Focus on growing the business. We operate, monitor and evolve your AWS infrastructure with a guaranteed SLA and a specialist team.

What is included

24/7 monitoring

Continuous observability of your environment with proactive alerts.

Dedicated team

AWS specialists assigned exclusively to your environment.

Monthly reports

Full visibility over performance, cost and incidents.

Guaranteed SLA

Service level agreement with 99.9% availability.

Specialized support

A direct channel to AWS certified engineers.

Continuous optimization

Ongoing analysis and improvement of the cloud environment.

References

Case studies published by AWS

Market references documented by AWS itself in equivalent scenarios. Each card links to the original story published on the AWS site.

The Coca-Cola Company

Global

Migration of the corporate environment to AWS with heavy investment in automating operational and IT support routines.

Published result

AWS published 40% operational savings and an 80% reduction in tickets opened at the IT help desk, attributed to automation.

Read on the AWS site

Accenture Brazil

Brazil

Transformation of service desk operations on AWS, automating support and recurring operational routines.

Published result

Operations and service desk case published by AWS.

Read on the AWS site

Georgia-Pacific

United States

The consumer goods manufacturer moved its industrial operations to AWS, with plant data monitoring and analysis supporting continuous operation.

Published result

Industrial operations case on AWS published by AWS.

Read on the AWS site

Sesc Digital

Brazil

Migration of digital workloads to AWS starting in 2016. The choice of AWS was publicly justified by technical capability, project economics and reliability.

Published result

Digital operation sustained on AWS, per the case published by AWS.

Read on the AWS site

The cases above are customer stories published by Amazon Web Services. The results cited belong to the companies mentioned and serve as a reference for what is technically achievable on AWS. They do not represent results delivered by Núvoli, nor a guarantee of equivalent performance, since every environment has its own context.

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